Q1. If I am a store member, can I log in to the website directly?
Since the website members and store members are two separate systems, store members still need to apply for a brand new account on the website.
Q2. Can the points in the membership be used on the official website?
Sorry, the current membership system and the online membership system are two independent systems.
Q3. What payment methods can I use?
We offer various payment methods, including credit cards, Alipay, WeChat Pay, bank transfers, and more.
Q4. What should I do if there is a problem with the goods, such as if they do not match the order?
You can immediately contact our customer service and handle it according to our return and exchange policy.