Privacy Terms:
Kwan Wah Food Confectionery Co., Ltd. (“the Company”) Our website offers an online shopping model through the internet and provides a one-stop delivery service (the “Service”). Committed to protecting the personal privacy rights related to personal data, our company ensures that the policies and practices for collecting, using, retaining, transferring, and accessing personal data comply with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region.
You do not need to provide any personal information to browse or use this website. When you register to use our services or online content, we will collect your personal information so that we can provide services to you. You may refuse to provide us with personal information, but in that case, we may not be able to provide services to you. By providing personal information, you agree to our use of your personal information in accordance with this privacy policy statement.
If you wish to order our company's products or request related information, you may need to periodically provide identifiable personal information, which includes (but is not limited to): (i) Name; (ii) Contact details, including the name and phone number of the contact person, or email address.
In certain circumstances, you may be required to provide certain information upon request to help us improve our products and services and provide you with relevant information categories. In most cases, you can choose not to provide such information. However, if the relevant service is tailored to individual needs, or the supply of products requires you to provide all requested information, not providing such information may prevent our company from delivering the required services. Such information includes (but is not limited to):
(i) Age; (ii) Gender; (iii) Salary level; (iv) Education level and occupation; (v) Interests and leisure activities; (vi) Other related products and services that have been used; and (vii) Household and home statistical data.
Our company's web server will also collect information about your connection to the internet in an anonymous manner for the purpose of comprehensive statistics on server usage, in order to enhance services and better meet the needs and expectations of visitors to our company's website. Such information includes (but is not limited to):
(i) Browser type and version; (ii) Operating system; and (iii) Internet protocol (IP) address and/or domain name.
Use of identifiable personal information
The identifiable personal information collected online will only be used for the following purposes:
- For processing online product orders;b. To provide services by analyzing, verifying, and/or checking your credit, payment, and/or status; c. To process any payment instructions, direct debit arrangements, and/or credit arrangements you request; d. To facilitate the daily operation of your account and/or to collect payments due in your account for related services; e. For the delivery of products; f. For marketing purposes, such as market research, developing promotional activities, and determining effective advertising media strategies; g. Notify customers about the latest news and company developments on this website; h. Notify customers via email about the latest promotional activities, service arrangements, offers, and new product information.
Confidentiality
為配合市場推廣及業務發展，本公司將不定期向閣下發出本公司或與本公司合作之商戶所提供的市場推廣資訊。在任何情況下，本公司絕不會向任何第三者披露閣下的可辨識的個人身分資料。若閣下不欲接收本公司所提供的最新產品優惠及服務資訊，或與本公司合作的夥伴所提供的任何推廣優惠資訊，你可只需點擊一下電郵內的連結，便可退出訂閱。你將會立即從我們的訂閱電郵名單內剔除，無需任何費用。或以電郵通知客戶服務部：info@koonwahfood.com.hk，電郵主題請列明 "UNSUBSCRIBE".
Retention
When you conduct business with our company, we will keep your online transaction records for auditing purposes and retain the relevant information for a reasonable period. Our company does not provide an online function for deleting personal data.
Security
Our company makes every effort to ensure that all personal data collected online is properly safeguarded and stored in a secure location, and only authorized personnel can access it.
Direct Sales
Once you provide personally identifiable information to our company, you may receive phone calls, emails, or direct promotional mail from our company or affiliated companies from time to time. If you do not wish to receive such information, please write to our company's Sales and Marketing Department. Our company may require you to indicate your intention before registering to use any payment services.
Kwai Chung, New Territories, Hong Kong
15-33 Kwai Tak Street
Phase 2, Kwai Tak Industrial Centre
1st Floor Room I – J
Guanhua Food Confectionery Factory Limited
Marketing Department
電郵：info@koonwahfood.com.hk
Phone: 2386 2068
Our company's website may be hosted by service providers operated by third-party merchants. If you wish to use, order, or receive any services and/or products from them, please note that any personally identifiable information you provide will be transmitted to the relevant third-party merchants, which is beyond our company's control, and therefore your personally identifiable information is not protected by our company.
This website may contain links to other websites for your convenience. Once you leave this website and connect to another website, our company's privacy policy does not apply to other websites; please refer to the privacy policy of those websites.
Use of 'Cookies'
When you browse our company's website, unless otherwise stated, our company will only record your visits and will not collect any personally identifiable information. Any cookies used in any part of this website (if any) are not used to collect personally identifiable information. Cookies are computer files stored on the computers of internet users, used to obtain configuration information and analyze the browsing habits of internet users. Cookies can save you the trouble of re-registering each time you visit the website and are generally used to track your preferred webpage themes. You have the right to choose not to accept cookies, but doing so may prevent you from using or activating certain features of our company's website.
Before using this website, please read these terms carefully. By using this website or any part of it, you agree to be bound by the following terms and conditions. We may update this posting from time to time to revise these terms and conditions. The revised terms will take effect from the date of posting.